• Quality, Service and Price

    • Quality and Service comes at price ....

    • For example, we may not always be the 'best' initial price but we will not be the most expensive.

       

      This is because:

       

      You do not want to keep burglars from breaking in and stealing your valuable possessions or vandals from smashing your windows for the short term - you want to do this for the long term and as long as possible. Our double glazed units have a 10 year warranty against external breakage.

       

      Isn't it best then to look at the 'long term' cost and money saving at the start rather than the 'short term' cost hoping to saving yourself money but costing you more money in the long term?

      If not then we probably won't be 'best' for you - as much as we would like to be.

      • Price is only one part of cost..
      • We passionately believe that whole-life value and total product life cost is better for you than a cheaper poor quality material product and a short term solution which in the end will  cost you more than choosing the quality product on the first instance.  Which, to us, would seem just a little crazy and a waste of money.
    • Our mission is to supply the very best quality polycarbonate security double glazing solutions backed up with an excellent service to all our customers and installers.

      Our business operates a Quality Management System that has gained BS EN ISO 9001 : 2015 certification, including all aspects specific to the manufacture and supply of polycarbonate double glazed sealed units and anti vandal glazing protection and associated services.

      The management is committed to:

    • Develop and improve the Quality Management System
    • Continually improve the effectiveness of the Quality Management System
    • The enhancement of customer satisfaction
    • The Management has a continuing commitment to:
    • Ensure the customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
    • Communicate throughout the Business the importance of meeting customer needs and all relevant statutory and regulatory requirements
    • Establish the Quality Policy and to set Quality Objectives at relevant functions, levels and processes
    • Ensure that the Management Reviews set and review the Quality Objectives, and report on the internal audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System
    • Ensure the availability of resources
    • All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual. The business complies with all relevant statutory and regulatory requirements. The business constantly monitors its quality performance and implements improvements when appropriate.
    • This Quality Policy is regularly reviewed in order to ensure its continuing suitability.
      ISO 9001 : 2015 Registration No. 14132861

       

      We welcome all inquiries and look forward to adding you to our ever growing list of customers.

       

      We welcome inquiries from Home owners in the UK and all business sectors in the UK.

  • Customer review form

  • ISO 9001 : 2015 Registration No. 14132861

    LEXAN MARGARD MRX

    CRIME PREVENTION